We realize that most people who cancel their reservations do either because of some unavoidable reasons or emergencies. Nevertheless, cancellations are costly to administer and involve dedicated staff time, communications costs and advance purchased bills. Therefore, all cancellations would be charged the following fees:
BEFORE 60 DAYS: INR 5000 PER PERSON.
60 – 30 DAYS: 40% OF THE TOUR COST
30 – 15 DAYS: 75% OF THE TOUR COST
14 – 0 DAYS: 100% OF THE TOUR COST
KINDLY NOTE: THE TAXED AMOUNT I.E. 5% GST IS NON- REFUNDABLE IN ANY CASE
If you fail to join a tour, join it after departure, or leave it prior to its completion, no refund can be made. The above cancellation fees are in addition to fees which may be levied by accommodation house properties, travel agents or third party tour and transport operator cancellation fees.
CANCELLATION DUE TO LANDSLIDE/ SNOWFALL/ BAD WEATHER
If the tour is canceled/ postponed due to landslide/ snowfall/ bad weather conditions/ road blockade or any weather-related problems at the last moment, no refund would be made. If the road is blocked and guests miss a stay at the next destination, the full cost of the hotel stay would be charged, in addition to the tariff of the hotel booked instantly by us for their emergency stay. However, guests can book and pay the hotel for emergency stay at their own expenses. If a particular destination is canceled at last moment, full amount would be charged. This strict policy is applied as nature and its plays are beyond our control. This is a rare situation but can happen to anyone.